The sale of products on our web site (the"boninistore.com") is governed by these General Conditions of Sale.
The products purchased on boninistore.com are sold directly by Bonini Srl (the "Vendor"),with registered office in Italy, Via May 11, 142, 91025 Marsala (TP), Iscr. Reg. Imp., C. F. e P. IVA n. 02458150816.
Bonini Srl adheres to the code of ethics of the Italian Association of Electronic Commerce is available at the following link:
- Our trade policy
The Seller carries out its electronic commerce activities exclusively to its end users that we have reached the age of majority and who are the "consumers".
When we speak of "consumer" we mean any physical person who acts on boninistore.com purposes not related to his trade, business or profession. If you are not a "consumer", please refrain from concluding commercial transactions on boninistore.com.
In consideration of its commercial policy the Seller reserves the right not to accept proposals of purchase orders coming from subjects different from the "consumer" or, however, proposals of purchase orders that do not conform to their commercial policy, such as, for example, proposals for orders for which there is a reporting, or suspicion of fraudulent or illegal activity. In such cases, the Seller will inform the user of non-acceptance of the proposed order.
All of the proposed order transmitted to the Vendor and the returns made by the user shall correspond to the normal consumption needs. The Seller, therefore, monitors the number of proposals of the order transmitted and made made.
These General Conditions of Sale exclusively regulate the submission of proposals of purchase order of products available on the boninistore.com on the part of the user and acceptance of the same by Seller.
The General Conditions of Sale do not regulate instead the supply of services or sale of products by subjects different from the Seller that are present on boninistore.com through links, banners or other hypertext links. We advise you, before sending orders and purchasing products and services from subjects different from the Seller, to verify their conditions of sale because the Seller is not responsible for the provision of services by third parties other than the Vendor or for the conclusion of electronic commerce operations between the users of boninistore.com and third parties.
- Information aimed at the conclusion of the contract with the Seller pursuant to the Legislative Decree 9 April 2003, n. 70
To conclude the purchase contract of one or more products on boninistore.com, you will have to send electronically a proposed purchase order to the Seller by filling out the form available on boninistore.com and according to the instructions.
Before transmitting the proposed order, please read carefully the General Conditions of Sale and theInformation on the Right of Withdrawal, to print a copy using the print command and save or reproduce a copy for your own personal use. In accordance with article 51, paragraph 7, of Legislative Decree 6 September 2005, n. 206 (the “Consumer Code”), prior to submitting the proposed order, we will provide you with a summary of the business and contractual conditions that will apply to your proposal or purchase order of the products and a summary of the information on the essential characteristics of each product ordered and the relative price (including all applicable taxes), means of payment that you can use to purchase each product, the delivery methods of the purchased products, shipping costs, and delivery; as well as references, the geographical address and contact details of the Seller and the date by which the Seller, once we have accepted your order, you agree to deliver the goods. The Seller will provide, in addition, a summary of the conditions and the procedures for the exercise of your right of withdrawal. If applicable, you will be informed that, in the case of withdrawal, you will have to bear the cost of returning the products. You will be, in each case, recalled the existence of a legal guarantee of conformity of the products and the possibility to use the platform for the alternative resolution extra-judicial dispute, accessible on the website http://ec.europa.eu/odrmade available by the European Commission.
In the confirmation page of the order proposal, in which is contained a reference to the General Conditions of Sale and the Information on the Right of Withdrawal, we will provide you with summary information about the essential characteristics of each product shown on your order, the price (including all applicable taxes) and shipping costs (including any additional costs you incurred for having chosen a type of shipping and delivery different and/or more rapid than standard).
The transmission of the proposed order to the Seller constitutes an acquisition proposal which is binding for the user. Before the transmission of the order proposal, you will therefore be asked to identify and correct any errors in data entry.
Once you have transmitted your order, you will receive an automatic e-mail from the Seller to confirm receipt of your order proposal. The receipt of such email does not constitute acceptance of your order proposal.
The contract is concluded when your order proposal is accepted by the Seller. The Seller will send you a second e-mail to confirm the acceptance of your order and shipment of the products. This email will also contain a copy of the General Conditions of Sale and the summary document on the Right of Withdrawal.
The proposed order transmitted to the Vendor will be archived in our data bank for the period of time necessary for the processing of the proposed order accepted by the Seller, and in any case within the terms of the law. You can access to your form of the order proposal, by consulting The section My Order.
The language available for concluding the contract with the Seller is Italian.
The Seller may not accept your proposals of purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in case of unavailability of the products.
In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not accepted your proposal, purchase order specifying the reasons thereof. If the products presented on boninistore.com are not available or for sale at the time of the receipt or processing of your proposal, purchase order, shall be the responsibility of the Seller communicate promptly and in any event within thirty (30) days starting from the day following that on which you sent your order to the Seller, the unavailability of the products. If you have already paid the price for the goods, the Seller will refund, without undue delay, as you have already paid and the sales contract shall be deemed terminated.
The Seller also reserves the right not to accept proposals of purchase orders in the cases referred to in paragraph 1.3.
We remind you that, with the telematic transmission of the order proposal, you unconditionally accept and undertake to observe in dealing with the Seller, these General Conditions of Sale. If you do not agree with some of the terms in the General Conditions of Sale, please do not submit your order proposal for the purchase of products on boninistore.com.
- Warranties and indication of product prices
The Seller only sells brand products of first quality and luxury. These products are purchased directly from the Seller at fashion houses, manufacturers and dealers, carefully selected for their stringent quality controls.
The Seller does not sell used products, irregular or lower quality than the corresponding standards offered on the market.
The essential characteristics of products are shown on boninistore.com inside each product card. The images and colors of the products presented on boninistore.com however, they might not correspond to the real ones for effect of Internet browser and monitor used.
The prices of the products may be subject to updates. Make sure of the final price of sale before sending the relevant order proposal. In the event that should occur in a recognizable error in the indication - by Bonini Srl - the price of a product or in the calculation of the amount required in payment, Bonini Srl will not accept the order and contact you in order to offer you the opportunity to convey the proposal or purchase order of the product at the correct price.
All products have an identification tag attached with a disposable seal.
All products sold by Bonini Srl are covered by the legal warranty of twenty-four (24) months for defects of conformity, in accordance with the applicable law. The lack of conformity of the product must be communicated to Seller within two (2) months from its discovery. The defect of conformity can be communicated to the Seller by contacting Customer Service. In case of conformity defect, you have the right to require repair or replacement of the product. In the case where the above remedies is not possible or would be excessively burdensome, you will be entitled to a reduction of the price paid or the termination of the contract of sale, pursuant to art. 130 of the Consumer Code.
For the payment of the price of the products and the relative shipping and delivery costs you can follow one of the procedures indicated in the form of the proposed order. In any case, you will be charged a higher costs than those actually incurred by the Seller in relation to the payment instrument you have chosen.
In case of payment by credit card, financial information (for example, the number of the credit/debit card or expiration date) will be sent by encrypted protocol to Unicredit or to other banks, providing its electronic payment services at distance, without third parties in any way have access. Also, such information will not be used by the Vendor except for completing the procedures relating to your purchase or issuing relevant refunds in case of any returns of the products, as a result of the exercise of your right of withdrawal, or if it is necessary to prevent or inform the police commission of fraud on boninistore.com. The price for the purchase of products and shipping costs, as indicated in the proposed order, will be debited from your current account at the time of shipment of the products purchased.
- Voucher to value
The vouchers are personalized codes that allow you to take advantage of a discount on purchases made on boninistore.com.
- Shipping and delivery of products
The shipping costs are free throughout the national territory. Products will be shipped within 72 hours upon receipt of payment of the order.
- Customer service
You can request any information by contacting our phone number 328.6317668, the chat site, or by sending an email to firstname.lastname@example.org.
- The right of withdrawal
In accordance to the art. 52 of the Consumer Code, you have the right to withdraw from the contract concluded with the Vendor without any penalty and without specifying the reason, within fourteen (14) days from the date of receipt of the products purchased on boninistore.com. In some specific cases, duly reported in the section Right of Withdrawal, it will be possible to change the chosen item with another.
In accordance to the art. 54 of the Consumer Code, you will be able to withdraw from the contract concluded with the Seller using, of your choice, one of the following ways:
- (a) sent by mail to the Seller of this return Form, in accordance with the standard form pursuant to art. 49, paragraph 4, of the Consumer Code, to be completed in their entirety;
- (b) sending it by mail to the Seller of any other explicit declaration of your decision to withdraw from the contract.
Your declaration must be sent to the attention of Customer Service at the venue of the Bonini Srl, Via May 11, 142, 91025 Marsala (TP). It is understood that, in such cases, it will be your responsibility to prove the correct and timely exercise of the right of withdrawal.
In accordance to the art. 57 of the Consumer Code, once exercised the withdrawal from the contract, you must return the goods to the Seller handing them over to the courier for shipment within fourteen (14) days from when you notified the Seller of your decision to withdraw from the contract.
The only charges are those for returning the purchased products, unless the Seller has expressly exempted from such fees at the time of purchase and to the further condition that you make use of the shipper and mode of shipment indicated in the following paragraph.
The right of withdrawal - besides compliance with the terms and conditions described in the previous paragraphs 8.1, 8.2, 8.3 and 8.4 - is exercised properly if will be fulfilled following conditions:
- the withdrawal right must be regularly exercised within fourteen (14) days from the receipt of the products;
- the products must not have been used, worn, washed;
- the identification tag must still be attached to products with the disposable seal that forms an integral part of the well;
- the products must be returned in their original packaging (if you want to make a kit, you must return all the items contained in it);
- the returned products must be handed over to the forwarder within fourteen (14) days from when you notified the Seller of your decision to withdraw from the contract;
- the products must not be damaged.
Pursuant to art. 59 of the Consumer Code, the right of withdrawal is also excluded in the case where you have purchased products tailored or personalized or sealed goods which are not suitable to be returned for reasons of hygiene or related to health protection and were unsealed after delivery.
The Seller will provide the necessary enquiries in order to verify the conformity of the returned products to the conditions and terms indicated in the previous paragraph 8.5.
If the right of withdrawal is exercised by following the procedures and terms indicated above, the Seller shall send you, via e-mail, the relevant confirmation of acceptance of the returned products and refund any sums already collected for the purchase of products according to the methods and terms provided.
The money will be refunded in the shortest time possible and, in any case, within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal, we will activate the reimbursement procedures, once verified the correct implementation of the terms and conditions stated above.
If you do not comply with the procedures and terms for exercising your right of withdrawal, referred to in letters a), e) and f) of paragraph 8.5, or in the case referred to in art. 59 of the Code of Consumption, you will not be entitled to reimbursement of sums already paid to the Seller. The Seller will communicate by e-mail the non-acceptance of your return. Within 14 days from the receipt of the e-mail address of the Seller, you can choose to regain, at your expense, the products in the state in which they were returned to the Seller, giving the Seller notice of the same, according to the modalities that will be communicated to you. Otherwise, the Seller may keep the products in addition to sums already paid for their purchase.
If, however, by the findings of the Seller is that they not comply with the conditions referred to in letters b), c) and d) of the preceding paragraph 8.5, you will not be entitled to the full reimbursement of sums already paid to the Seller. In accordance to the art. 57, paragraph 2, of the Code of Consumption, you are, in fact, responsible for the decline in the value of the returned products, resulting from a use different from the one necessary for the purpose of allowing you to ascertain the nature, characteristics and functioning of the products themselves. In this case, the refund will be deducted a percentage equal to the reduction of the value estimated of the products and between 10 and 90 percent of the amount you paid to the Seller for the purchase of the returned products, according to what you will be specifically notified, via email, from the Seller. Within 14 days from the sending of the e-mail address with which you will be notified of the amount deducted from the refund, you can choose to regain, at your expense, the products in the state in which they were returned to the Seller, giving the Seller notice of the same, according to the modalities that will be communicated to you. Otherwise, the Seller may retain the products and an amount corresponding to the percentage deducted on the refund.
The Seller shall not be liable in case of products returned by mistake or forgotten items in the package or in the products made.
- Refund times and procedures
Whatever mode of payment you used, the refund due, in whole or in part, is activated by the Seller, in the shortest time possible and in any event within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal, after verification of the correct execution of your right of withdrawal and verification of the returned product.
The Seller executes the reimbursement using the same means of payment as you used for the purchase of the returned products, unless you have expressly agreed with the Seller the use of a different means of payment and provided that you do not incur any further costs as a result of the refund. If there is no correspondence between the recipient of the products indicated in the order proposal and the person who performed the payment of sums due for their purchase, the refund of amounts, in the case of the exercise of the right of withdrawal, will be executed by the Seller, in each case, in respect of the person who made the payment.
Please remember that the date of the currency of the credit is the same as the original payment; therefore you will not suffer any loss in terms of bank interest.
Please also read, if you haven't already done so, our General terms and Conditions of Use.
- Applicable law and settlement of disputes
Without prejudice to the application of the mandatory rules of European derivation for the protection of the consumer, the General Conditions of Sale are governed by Italian law and in particular by the Consumer Code and legislative Decree 9 April 2003, n. 70 (“Implementation of Directive 2000/31/EC on certain legal aspects of information society services in the internal market, with particular reference to electronic commerce”).
It also informs that the European Commission provides a platform for the alternative resolution extra-judicial dispute, accessible on the website http://ec.europa.eu/odr.
For all disputes related to the purchase and/or these General Sales Conditions will be competent the Court of Marsala.
- Edit and update
The General Conditions of Sale are amended from time to time by the Seller in consideration of possible regulatory changes. The new General Conditions of Sale shall be effective from the date of publication on boninistore.com.