In accordance with art. 52 of the Consumer Code, you have the right to withdraw from the contract concluded on boninistore.com (the Seller), without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on boninistore.com. In some specific cases, duly indicated in the Right of Withdrawal section, it will be possible to change the chosen garment with another.
In accordance with art. 54 of the Consumer Code, you can withdraw from the contract concluded with the Seller using, at your choice, one of the following methods:
- a) sending by post to the Seller of this Return Form,in accordance with the standard form pursuant to Article 49, paragraph 4, of the Consumer Code, to be completed in full;
- b) sending by post to the Seller another explicit declaration of your decision to withdraw from the contract.
Your declaration must be sent to the attention of Customer Service at the headquarters of Bonini Srl, Via 11 Maggio, 142, 91025 Marsala (TP). It is understood that, in such cases, it will be your burden to prove the correct and timely exercise of the right of withdrawal.
In accordance with art. 57 of the Consumer Code, once the withdrawal from the contract has been exercised, you must return the products to the Seller by delivering them to the courier for shipment within fourteen (14) days from when you have communicated to the Seller your decision to withdraw from the contract.
The only expenses at your expense are those of returning the products purchased, unless the Seller has expressly exempted you from these costs at the time of purchase and on the further condition that you use the shipper and the shipping methods indicated in the following paragraph.
The right of withdrawal - in addition to compliance with the terms and methods described in paragraphs 1.1, 1.2, 1.3 and 1.4 above - is intended to be exercised correctly if the following conditions are also fully met:
- the right of withdrawal must be regularly exercised within fourteen (14) days of receipt of the products;
- the products must not have been used, worn, washed;
- the identification tag must still be attached to the products with the disposable seal that is an integral part of the good;
- the products must be returned in their original packaging (if you want to return a kit, you must return all the items that compose it);
- the returned products must be delivered to the shipper within one hundred fourteen (14) that run from when you have communicated to the Seller your decision to withdraw from the contract;
- the products must not be damaged.
Pursuant to art. 59 of the Consumer Code, the right of withdrawal is also excluded in the event that you have purchased tailor-made or personalized products or sealed goods that do not lend themselves to being returned for hygienic reasons or related to health protection and have been opened after delivery.
The Seller will carry out the necessary checks in order to verify the conformity of the returned products with the conditions and terms indicated in paragraph 1.5 above.
If the right of withdrawal is exercised following the methods and terms indicated above, the Seller will send you, by e-mail, the relative confirmation of acceptance of the products thus returned and to reimburse any sums already collected for the purchase of the products according to the methods and terms provided.
The sums will be refunded to you as soon as possible and, in any case, within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal, we will activate the refund procedures, once the correct execution of the terms and conditions indicated above has been verified.
If the methods and terms for exercising your right of withdrawal are not respected, referred to in letters a), e) and f) of paragraph 1.5 above or in the hypothesis referred to in art. 59 of the Consumer Code, you will not be entitled to a refund of the sums already paid to the Seller. The Seller will notify you by e-mail of the non-acceptance of your return. Within 14 days of receipt of the Seller's e-mail, you may choose to obtain, at your own expense, the products in the state in which they were returned to the Seller, notifying the Seller, in the manner that will be communicated to you. Otherwise, the Seller may retain the products, in addition to the sums already paid for their purchase.
If, on the other hand, the Seller's investigations show that the conditions set out in letters b), c) and d) of paragraph 1.5 above are not met, you will not be entitled to a full refund of the sums already paid to the Seller. In accordance with art. 57, paragraph 2, of the Consumer Code, you will, in fact, be responsible for the decrease in value of the returned products, resulting from a use other than that necessary in order to allow you to ascertain the nature, characteristics and functioning of the products themselves. In this case, a percentage equal to the estimated decrease in value of the products will be deducted from the expected refund and in any case between 10 and 90 percent of the sums paid by you to the Seller for the purchase of the returned products, as specifically communicated to you, by e-mail, by the Seller. Within 14 days of sending the e-mail with which you will be notified of the sum deducted from the refund, you can choose to obtain, at your expense, the products in the state in which they were returned to the Seller, notifying the Seller himself, according to the methods that will be communicated to you. Otherwise, the Seller may retain the products and an amount corresponding to the percentage deducted from the refund.
The Seller assumes no responsibility in case of products returned by mistake or items forgotten in packages or returned products.
Whatever the method of payment used by you, the refund due, in whole or in part, is activated by the Seller, as soon as possible and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal after verifying the correct execution of your right of withdrawal and verification of the returned products.
The Seller makes the refund using the same means of payment used by you for the purchase of the returned products, unless you have expressly agreed with the Seller to use a different means of payment and provided that you do not have to bear any additional costs as a result of the refund. If there is no correspondence between the recipient of the products indicated in the order proposal and the person who made the payment of the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be performed by the Seller, in any case, against those who made the payment.
We remind you that the value date of the re-credit is the same as the charge; as a result you will not suffer any loss in terms of bank interest.